Alarmanlagenmanager

Account security

The "Security" page

Top right in the Cockpit, Security leads to your account settings:

Security page

  • Username – initially your email address; changeable here.
  • Change password – your current password is required.
  • Two-factor sign-in (2FA) – set up, manage backup codes, disable.

Setting up two-factor sign-in

  1. Scan the QR code with a TOTP app (Google Authenticator, Aegis, 1Password, Microsoft Authenticator …).
  2. Enter the displayed 6-digit code – 2FA is now active.
  3. Write down the backup codes and store them safely (not as a photo in the same cloud as your password!). Each code is usable once and replaces the authenticator if the device is lost.

The 2FA prompt applies wherever you sign in with this account – including account linking from ChatGPT or the Alexa app.

Recommendations

  • A dedicated, long password just for this portal (password manager).
  • Enable 2FA – your alarm system hangs on this account.
  • Review access: under Access and in AI access you can see at any time who and what can reach your panels – links you no longer need are disconnected there with one click.
  • The panels' passwords are stored encrypted and never displayed; if you change one on the panel, update it under the panel's "Edit".

Sessions

Sign out ends your browser session. Sessions expire automatically after longer inactivity; a fresh sign-in (including the code if 2FA is active) is then required.

Deleting your account

Under Security → Delete account you can delete your own account irrevocably. Confirmation requires your password and a checkbox; the browser asks one final time as well.

  • As a main user this also removes all panels you registered from the portal – including invited users' access, API keys and connections (ChatGPT, Claude, Alexa). The panels themselves and their settings remain untouched and can be registered again at any time.
  • Restricted users only lose their own access.
  • Installers must hand over or delete their customer accounts first.
  • Administrators cannot delete their own account – another administrator does that via the management area.